Australia Post announced as ‘Last mile delivery innovation of the Year’ Winners!
13th. Full coverage of the awards including interviews with the winners will be included in the December 2020 issue of Parcel and Postal Technology International magazine.
In February 2020 Australia Post and Doddle launched Australia’s largest pick-up and drop-off (PUDO) network, Australia Post Collect and Return. The solution enables consumers to choose alternative delivery locations in the checkouts of their favorite e-commerce merchants and collect those deliveries at a time of their choosing at post offices, parcel lockers, selected supermarkets, hardware and department stores, and shopping centers. The Doddle store app powers the in-store journey at third-party host locations, ensuring that every parcel transaction is quick and easy for both the consumer and host staff. As part of the program, the e-commerce returns experience was also completely digitized, enabling consumers to self-serve via a new Easy returns portal, powered by the Doddle platform.